Terms & Conditions

By using our services, you agree to the following Terms & Conditions.

1. Service Agreement

All services provided by Nexus Creatives are subject to these Terms & Conditions. We reserve the right to modify our services, pricing, and policies at any time without prior notice.

2. Payments & Refunds

Payment Terms:

  • Payments must be made via PayPal or Bank Transfer.
  • A 50% deposit is required before any project starts.
  • The remaining 50% must be paid upon project completion before final delivery.
  • All prices are exclusive of VAT. VAT (20%) is applied only if an invoice is requested.

Refund Policy:

  • Refunds are not available once work has commenced.
  • If a project is canceled before work begins, a full refund of the deposit may be issued.
  • Once project assets have been delivered, no refunds will be granted.

3. Revisions & Modifications

  • Each project includes two free revisions.
  • Additional revisions will be charged at €30 per hour.
  • Major project scope changes after approval will require an additional fee.

4. Intellectual Property

Ownership & Rights:

  • All designs, code, and assets created by Nexus Creatives remain our intellectual property until full payment is received.
  • Upon full payment, ownership of the final deliverables is transferred to the client.
  • Nexus Creatives reserves the right to showcase completed projects in its portfolio unless otherwise agreed.

5. Limitation of Liability

  • Nexus Creatives is not responsible for any damages, losses, or issues arising from the use of our services.
  • Clients are responsible for backing up and securing all delivered files.
  • Any third-party integrations or plugins used in development are subject to their respective licenses and limitations.

6. Privacy & Confidentiality

  • We respect client confidentiality and do not share project details with third parties.
  • Clients may request a Non-Disclosure Agreement (NDA) for additional privacy protection.

7. Termination of Service

  • Nexus Creatives reserves the right to refuse service to anyone.
  • We may terminate a project if the client fails to comply with payment terms or violates our policies.
  • In the case of project termination, no refunds will be provided for work already completed.